Helplines and crisis contacts

Centre for Mental Health cannot advise about individual queries or offer any mental health support.

If you are at all concerned about your health or the health of a friend or family member, you may find useful information from one of the sources below.


If you need immediate help:

In an emergency:

  • Call 999 or go to your local A&E department

If you’re in crisis and need to speak to someone:

  • Call NHS 111 (for when you need help but are not in immediate danger)
  • Contact your GP and ask for an emergency appointment
  • Contact the Samaritans (details below)
  • Use the ‘Shout’ crisis text line – text SHOUT to 85258
 

Samaritans

Available 24 hours a day to provide confidential emotional support for people who are experiencing feelings of distress, despair or suicidal thoughts.

Other sources of advice and support

Mind

Mind offers advice, support and information to people experiencing a mental health difficulty and their family and friends. Mind also has a network of local associations in England and Wales to which people can turn for help and assistance.

Lines are open Monday to Friday 9am to 6pm (except bank holidays).

Rethink Mental Illness

Rethink Mental Illness works to help everyone affected by severe mental illness, such as schizophrenia and bipolar disorder, recover a better quality of life. It provides effective services and support and campaigns for change through greater awareness and understanding.

(Rethink was formerly called the National Schizophrenia Fellowship)

PAPYRUS UK

PAPYRUS is the national charity dedicated to the prevention of young suicide. They support young people under 35 who are experiencing thoughts of suicide, as well as people concerned about someone else.

Their HopelineUK service is open 9am – midnight every day of the year (including weekends and bank holidays).

YoungMinds

  • www.youngminds.org.uk
  • Parents helpline: 0808 802 5544 (Mon-Fri from 9.30am to 4pm, excluding bank holidays)

Campaign Against Living Miserably (CALM)

A helpline for people in the UK who are down or have hit a wall for any reason, who need to talk or find information and support.

5pm to midnight, every day of the year

Sane

SANE services provide practical help, emotional support and specialist information to individuals affected by mental health problems, their family, friends and carers.

NHS mental health services

Find information, advice and local services on the NHS website. You can also get advice from the NHS 111 phone service.

 

Other sources of mental health help and information

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