Assessing your service regularly and producing and reviewing action plans is an excellent means to continuously improve your service. Self-assessment is a good start for establishing which areas you need to improve in to become an IPS service.

However, if you want to assure Trusts, Providers and Commissioners of the effectiveness of your organisation and delivery of IPS you may want to consider an Independent Fidelity Review to confirm your scoring according the IPS Fidelity Scale.

By working with the Centre as an independent partner, you will have access to a team of experts who bring up-to-date knowledge of national and international best practice and can benchmark your services against similar provision across the UK. Your organisation will also have the possibility of being invited to become an IPS Centre of Excellence.

If you would like to talk to us about how we can help your organisation measure and improve the quality of your IPS service, please contact Jan Hutchinson at [email protected]

The IPS Fidelity Scale

The Fidelity Scale is the translation of the 8 principles into 25 items that a service can be scored against. The higher the score, the greater the quality of the IPS service and the higher the expected job outcomes. The Fidelity Scale is an excellent tool for:

  • Designing an Individual Placement and Support service
  • Determining the extent to which an existing employment service is an IPS service
  • Identifying the potential causes of a poorly performing employment service

Find out more and download assessment tool from our IPS Fidelity Scale page.

Independent IPS Fidelity Reviews

Most commissioners are now requiring IPS service providers to assure the quality of the service through an independent IPS fidelity review.

Centre for Mental Health and our associates have carried out over 40 independent fidelity reviews across the UK and are therefore able to benchmark services against the best in the UK. This gives assurance to providers and commissioners that they are getting an effective IPS service.

During an independent fidelity review your reviewer will examine documentary evidence and will interview clinicians, service users, employment specialists, team leaders and NHS senior staff to substantiate your score.

Employment services that achieve a good or exemplary IPS fidelity score may be invited to be an IPS Centre of Excellence.

From £2,200 plus VAT

IPS Centres of Excellence

The Centres of Excellence network was drawn together by Centre for Mental Health to respond to requests to see best practice in operation. We created a platform to recognise providers of high fidelity IPS as beacon sites, to share their experience and best practice with new start-ups.

There are currently 17 IPS Centres of Excellence.