Users' Voices

The perspectives of mental health service users on community and hospital care

A review of the Sainsbury Centre for Mental Health's groundbreaking work in user-focused monitoring.

These wholly user-controlled projects sought the views of people seriously disabled by mental health problems on community and hospital care. Over 500 users participated in the research.

The report gives a detailed account of the method and looks at issues such as CPA, medication, crises, user involvement, advocacy and complaints. It concludes with a set of user-defined standards for good mental health care and a short list of key recommendations to move mental health care forward in the direction of user-sensitive change.

Click below to download an executive summary of this report

Download Users' Voices Executive Summary PDF (21 KB)

  • Users' Voices - Publication Cover Image
  • D Rose
  • 23 January 2001
  • FREE
  • ISBN: 1 870480 47 3
  • 120 pages
  • Download size: 1,432 KB
  • Download 1,432 KB