Delivering Job Retention Services

A knowledge and skills set for employment advisory services located in primary care settings

Over the past few years there has been increased recognition that much long-term unemployment can be averted if the right steps are taken when employees' health conditions are first identified. Responding to this need for early support and intervention will require services and staff with the appropriate knowledge and skills.

This specialist work crosses traditional boundaries and requires skills that do not appear routinely in professional training courses. This paper looks at the skills and knowledge that such front line staff would need.

This list is offered as a starting point for anyone commissioning, providing and recruiting staff for employment retention services.