The Centre for Mental Health cannot respond to individual medical queries. If you are at all concerned about your health or the health of a friend or relative we advise you to contact your doctor or find information from one of the sources below.
Find local mental health services on the NHS website.
You can also get mental health advice from NHS Direct.
08457 90 90 90 (local rate), 24 hours a day
email: firstname.lastname@example.org, web: www.samaritans.org
Available 24 hours a day to provide confidential emotional support for people who are experiencing feelings of distress, despair or suicidal thoughts.
The MHHP is an independent registered charity that works in partnership with the providers of mental health helplines to improve the quality of services to people suffering from ill health and those caring for or treating them. The list of partner providers should be useful for those seeking particular help.
The Health Talk Online website lets you share in other people's experiences of health and illness, and has a particularly good section on psychosis.
The website has lots of information
HaveIGotAProblem.com is by the Tasha Foundation and is a free resource about mental health and addiction issues. It has advice and documents on issues including depression, anxiety, self-harm, bipolar, eating disorders and coping.
InfoLine 0300 123 3393
Open Monday to Friday 9am to 6pm
or e-mail email@example.com
Offers advice and support to service users; has a network of local associations in England and Wales to which people can turn for help and assistance.
National Advice Service - 0300 5000 927 or 020 7840 3188 (local rate on BT landlines)
Open 10am to 1pm, Monday to Friday or e-mail firstname.lastname@example.org
General enquiries - 0845 456 0455 / email@example.com
Support forum: www.rethink.org/talk
Rethink Mental Illness works to help everyone affected by severe mental illness, such as schizophrenia and bipolar disorder, recover a better quality of life. It provides effective services and support and campaigns for change through greater awareness and understanding. Visit www.rethink.org (Rethink was formerly called the National Schizophrenia Fellowship.).
Saneline 0845 767 8000 (local rate on BT landlines)
Open 6pm - 11pm every day or you can email firstname.lastname@example.org
Support Forum: www.sane.org.uk/DB
SANE services provide practical help, emotional support and specialist information to individuals affected by mental health problems, their family, friends and carers.
Helpline 0800 1111
24 hours a day, calls free from landlines and most mobiles
Text Receive information on a specific issue by choosing a key word and texting 78101
Message boards: ChildLine message boards
Chat: ChildLine 1-2-2 chat
Provides advice, support, topics and games to children
Helpline 0808 808 4994
1pm - 11pm daily, calls free from landlines and most mobiles
Text Get free advice by text by texting 80849 between 1pm and 5pm
Email Get Connected
Chat: Webchat from 1pm to 11pm daily
Provides help, support and social networking to under 25s
Helpline 0808 802 4444
Open 10am - 6pm Monday to Friday, calls free from landlines and most mobiles
A confidential guide to health for teenagers, including a comprehensive guide to the 'mind'
A young-people led, web based community focusing on promoting well-being and positive self-esteem. The website has been developed and managed by volunteers across the UK, who have conducted research, built a range of resources; leaflets and downloads, video clips and podcasts; and have created safe online services offering specific support.
HopeLine UK 0800 684141
Monday-Friday 10am-5pm and 7pm-10pm; 2pm - 5pm weekends Web www.papyrus-uk.org
Supports young people (35 years and under) at risk of suicide and those concerned about them
Parents Helpline 0808 802 5544
Monday-Friday 9.30-4pm, calls free from landlines and most mobiles, or e-mail email@example.com
Parents support forum: www.shareyourstory.org.uk
Provide information and advice service to parents with a concern about their child's emotional problems or behaviour
Helpline 020 889 3675
6.30pm - 9.30pm Monday to Friday
Chat: Onlinechat for under nineteen year-olds
Run by Kidscape, this is a helpline service run by young people for young people, aged 11 - 19
This short film by young people for young people answers questions about what happens when you visit your doctor.
Advice on Attention deficit disorders
National Drink Helpline 0800 917 8282 (freephone for landlines)
Offers advice, information, factsheets and support on alcohol issues, plus a programme of training courses
Support forum: www.anxietyuk.org.uk/register/
A number of resources and publications are available on the website including factsheets, plus Alcohol Concern offers a programme of training courses
Helpline for adults (18+) - 0845 634 1414
Monday - Friday 10.30am to 8:30pm and Sat 1:00pm to 4:30pm, or e-mail firstname.lastname@example.org
beat youthline, helpline for young people (25 and under) - 0845 634 7650
Mon - Fri 4.30pm to 8:30pm and Sat 1:00pm to 4:30pm, or e-mail email@example.com
Monday - Friday 10.30am to 8:30pm and Sat 1:00pm to 4:30pm
Message boards at www.beat.co.uk/YoungPeople/MessageBoards
Find out more about bipolar disorder, including the latest research, and share your experiences.
020 7931 6480 9am - 5pm weekdays
Bipolar UK supports individuals with the condition of bipolar, and their families and carers. They work to enable people affected by bipolar (also known as manic depression) to take control of their lives(previously MDF The Bipolar Organisation).
online forum (requiring registration) offering help, advice, tips and links.
a national network of support groups for people with depression. Provides information on symptoms, treatments and help.
helpline 0161 834 5768
- advice and a network of local groups available to people who hear voices, their carers and workers.
The Royal British Legion provides care and support to all members of the British Armed Forces past and present and their families.
The Mind website has information on specific conditions.
0800 917 8282 (freephone for landlines)
Drinkline offers information and self-help materials, help to callers worried about their own drinking, support to the family and friends of people who are drinking and advice to callers on where to go for help.
0800 622 6000 (freephone for landlines)
7pm - 11pm Thursday - Saturday; 6.30pm - 10.30pm Sunday
Support forum: www.nshn.co.uk/forum requires registration
support network for individuals who self harm, friends, family and carers Offers information, reources and material to download from the website.
helpline 0808 808 0545
offers support for people experiencing panic attacks, phobias, etc
0845 450 0212
11am - 1pm and 2pm - 4pm weekdays; 24-hour message service, or e-mail firstname.lastname@example.org
Offers advice and provide services for people using drugs and those who work with them
0845 458 1252
Monday to Friday, 9 am to 5pm
Support forum: forum.tourettes-action.org.uk
Web: www.tourettes-action.org.uk Tourettes Action is a support and research charity for people with Tourettes Syndrome (TS) and their families.
helpline 0808 808 2003 or visit
Provides information about support services for prisoners' families and raises awareness of relevant issues surrounding prisoners families.
0800 0181 259 (freephone) or email
Provides information for prisoners who have been released from prison.
0808 808 2003 (freephone)
Monday - Friday 9am to 8pm weekdays, and 10am - 3pm weekends, or email email@example.com
Web: www.prisonersfamilieshelpline.org.uk Provides information for families and friends of prisoners.
Samaritans works in prison throughout the UK. They operate Listener schemes by training prisoners to offer confidential emotional support to their fellow inmates and sometimes Samaritans volunteers visit the prison to offer face to face support. Prisoners can also contact Samaritans by telephone or in writing. Find out more here.
Helpline - 0808 808 7777
Open Wednesday and Thursday, 10am-12pm and 2pm-4pm
Information, advocacy and network of local groups for carers of all kinds
Support forum: forum.carers.org
a campaign group for carers that proves up to date information on the welfare reform programme
Helpline 0808 8002222
24 hours a day, calls free from landlines and most mobiles
Email: Family Lives email support
Provides help and support for parents and and carers
A national network of local branches for people with mental health conditions.
An independent, government-funded service to help people manage their money better.
Free advice on managing your debts.
Helpline 0845 300 0900
Everyday, 8am to 8pm
Turn 2 Us is a charitable service which helps people access their money available to them - through welfare benefits, grants and other help.
The Mind website features a useful and informative section on keeping on top of your personal finances www.mind.org.uk
runs local services, mainly support for carers
has a national network of support groups for people with depression
runs a range of services including advocacy, community support, day support, employment and work-training schemes and services for carers
Useful information and contacts.
Helpline 0808 802 2020, 11am - 1pm, 2pm - 4pm Monday - Thursday, (free for landlines and mobiles)
Provides information and support, including an online cognitive behavioural therapy-based course (Previously known as Depression Alliance Scotland)
Helpline 0800 838587, 6pm - 2am Monday - Thursday, 6pm Friday - 6am Monday
phoneline service offering advice, online self-help advice and support group directory
British Association of Counselling and Psychotherapy
- can help you find a therapist: search the directory on their website at www.bacp.co.uk
There is also a directory at
Community Legal Advice
helpline 0845 345 4345, from 4p/min (or they can call you back)or email firstname.lastname@example.org
Community Legal Advice is a free and confidential advice service paid for by legal aid. They can help with problems with debt, housing, employment, education and benefits and tax credits.
Rethink Mental Illness
The Rethink Mental Illness website provides basic information about legislation and rights that affect people with mental health, which have been established through the courts.
Plus in most places people may be able to get assistance from:
Serious concerns about NHS care can be directed to:
Positive Steps is a set of tips to keep you mentally healthy.
If you have a mental health condition, here's where to start.
Headroom was the BBC's campaign to encourage you to look after your mental wellbeing.
Although it has now closed, the BBC Health site features lots of useful information and resources.